Merchant Help

Questions during signup or while running your store? We're here to help.

Email our merchant support team and include your business name plus a short description of the issue. We'll follow up at:

support@laziz.co

Common questions

How do I save my progress and finish onboarding later?

Use "Save & Exit" in the top right. Your progress is saved and you can return anytime from the merchant sign-in page.

I'm stuck on a step. Can someone help me?

Yes. Email our team with your business name and the step you're on. We typically respond within one business day.

How do payouts work?

During onboarding you'll connect Stripe. Once your store is live, completed order payouts are sent to your connected account per Stripe's schedule.

My menu or offer didn't save correctly.

Try refreshing the page and re-opening the step. If the issue continues, contact support with a screenshot and we'll help you recover your data.